Thursday, 10 April 2025

Why We Built Orderla Commerce

 When we first launched Orderla.my, the goal was clear: help micro and small businesses set up online stores that work beautifully with WhatsApp. No complexity. No friction. Just a fast and easy way to start selling online.

That mission connected with thousands of sellers. In the last 5 years, merchants using Orderla.my have sold over RM100 million worth of products.

But as the ecosystem grew, we started seeing something interesting:
a new group of sellers with slightly different needs.


A New Segment Emerged

Orderla.my (Quick Commerce) continues to be great for direct-to-consumer sales — especially for food stalls, home-based sellers, and new entrepreneurs.

But we started seeing merchants who needed more:

  • Minimum Order Quantities (MOQ)

  • Tiered pricing for wholesale and bulk sales

  • The ability to upload multiple product images

  • A more polished customer experience with logins and saved addresses

  • Tools to support teams and staff roles

  • Less reliance on WhatsApp and more focus on evergreen channels like email

  • The ability to sell and deliver digital products automatically

They weren’t “outgrowing” Orderla — they just needed more control, structure, and flexibility.


The Why: Serving Sellers Ready to Level Up

Instead of sending these merchants to other platforms, we built Orderla Commerce — a more powerful version of Orderla designed for more operationally complex businesses.

It still keeps what made Orderla great: fast setup, clean UI, and merchant-first simplicity.
But now, it also supports the workflows that serious sellers need.


What Makes Orderla Commerce Different

Here’s what sets Commerce apart:

  • More product images to better showcase offerings

  • Customer accounts with order history and saved delivery addresses

  • MOQ and tiered pricing for B2B or bulk buyers

  • Team/staff access with permission control

  • Advanced stock and checkout logic

  • Affiliate system — so merchants can grow through community promoters

  • Digital product support with automatic delivery via email (e.g. ebooks, files)

  • Evergreen communication via email to reduce reliance on WhatsApp

  • And on the horizon: a dedicated mobile app


Sell Digital Products — Seamlessly

Orderla Commerce isn’t just for physical products. It’s also built to support digital goods, like:

  • Ebooks

  • PDF resources

Once a customer places an order, the system automatically sends the file to their email — no manual follow-up needed. This makes it easy for creators and educators to monetize their work at scale.


Promote and Earn: Built-in Affiliate System

Another powerful feature is the affiliate system.

Merchants can set up their own program and let influencers, customers, or resellers promote their products — while earning commission on successful sales.

The system:

  • Generates unique affiliate links

  • Tracks referrals and orders in real-time

  • Provides detailed reports for both merchants and affiliates

It’s a win-win way to grow sales organically.


The Response So Far

We rolled out Orderla Commerce to early users like Tradisi Leluhur, Nyenyak Spectacles, Cats Hometown, Anis Ashikali and others. They challenged the product, shaped its direction, and proved that this was a needed evolution.

What we’re seeing:

  • Higher order values with MOQ and tiered pricing

  • Better customer experience with login + saved addresses

  • Sales boosted by affiliates and promoters

  • Growing demand for digital product delivery

  • Teams running smoother operations with better staff access


What’s Coming Next

Orderla Commerce is just the beginning.

We’re currently building:

  • Seamless POS and inventory tools

  • Plug-and-play extensions for automation, loyalty, and CRM

  • A native mobile app to give merchants and buyers an even better experience

Our vision is simple:
To help sellers grow — with the tools and flexibility they actually need, without making them jump through hoops or start from scratch on another platform.

If you’re ready to take your store to the next level, Orderla Commerce is built for you.