January 2026 marks an important milestone for Orderla.my — six years of building, learning, and growing together with entrepreneurs across Malaysia and beyond.
This anniversary is not just about celebrating time passed, but reflecting on how far we’ve come, the community that shaped us, and where we’re heading next.
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From a Simple Idea to a Growing Platform
Orderla.my began in 2020 with a clear mission: to help SMEs — especially those in the F&B space — operate digitally without the burden of building complex technology from scratch.
What started as a simple online ordering tool quickly evolved as we listened closely to merchants, adapted to real-world needs, and embraced new opportunities. Over time, Orderla.my grew from a startup idea into a reliable partner supporting everyday business operations.
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Growing Beyond the MCO Era
After the MCO period, Orderla.my matured into a more flexible order management platform designed for speed, simplicity, and real-world usage.
As merchant needs became more specialised, the Orderla ecosystem expanded into three focused solutions:
• Orderla.my — a general-purpose, WhatsApp-friendly ordering platform that is quick to set up and easy to use across many business types.
• Orderla Commerce — built for businesses selling physical and digital products, with support for multiple variants and detailed product management.
• Orderla FOS (Food Ordering System) — designed specifically for F&B brands, complete with a customer portal and features suitable for HQs managing multiple outlets.
Each platform serves a different business need, while sharing the same goal: making digital ordering practical and accessible.
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The Heart of Orderla: Our Community
What truly makes this journey meaningful is our community — merchants, partners, and early adopters.
From roadside stalls to busy cafés, from solo founders to growing restaurant groups, your feedback has shaped every feature we build. Many of the improvements in Orderla exist because users asked for them. Supporting businesses from their first online order to hundreds of daily transactions has been both humbling and motivating.
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What We’ve Built So Far
Over the past year, Orderla.my has continued to strengthen its foundation:
• More Flexible Ordering Tools
Improved menus, customizable checkout experiences, and better order flow control to simplify daily operations.
• Customer-Driven Enhancements
Features built directly from merchant feedback, including better reporting, order reminders, and faster support.
• A Reliable Backbone for Growth
A stable system designed to perform during peak hours, festive seasons, and periods of rapid business growth.
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Looking Ahead: The Next Chapter
Anniversaries are also about vision. The next phase of Orderla.my is already taking shape:
1. Orderla FOS — Scaling F&B Digitally
An advanced web-based food ordering system inspired by large brands like ZUS, but built to be accessible, cost-effective, and merchant-friendly — without middleman fees.
2. Tech + Consultancy Partnerships
Opening our technology through partnership frameworks, allowing consultants and businesses to deploy Orderla while we continue strengthening the core platform.
3. Platform Resilience & Independence
Reducing reliance on external communication channels by strengthening native platform capabilities, ensuring long-term stability for merchants.
4. Knowledge & Growth Initiatives
Beyond software, we aim to support merchants through learning resources, workshops, and shared insights to help them grow sustainably.
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Thank You
Six years of growth wouldn’t be possible without the trust and support of our users, partners, and team.
Thank you for believing in Orderla.my, for your feedback, your patience, and for building this journey with us.
The next chapter is just beginning 🚀
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